Privacy Policy
Last updated: [DATE]
1. Information we collect
When you create an account, we collect:
- Contact information: name, email address, phone number
- Account photo (clients) or a live verification selfie (providers)
- For providers: bank account details (account holder name, bank name, routing number, account number) used to verify identity and send payouts
- Location data when you post or browse jobs near you
- Messages sent through in-app chat with other users
- Job and bid history, including amounts and job descriptions
- Payment information processed by our payment provider, Stripe (we do not store full card numbers)
- Device information and push notification tokens, used to deliver notifications
2. How we use your information
- To create and maintain your account
- To verify provider identity before granting bidding access
- To connect clients and providers for job postings and bids
- To process payments and hold funds in escrow until a job is approved
- To send notifications about job status, bids, messages, and payments
- To investigate and resolve disputes between users
- To maintain the safety and integrity of the platform
3. How we share your information
We share information with:
- Other users, as needed for the service to function (e.g. a client sees a provider's name and photo on a bid; a provider sees a client's job location)
- Stripe, our payment processor, to handle deposits, escrow, and payouts
- Firebase/Google Cloud, our infrastructure provider, which stores account and job data
- Law enforcement or regulators, only where required by law
We do not sell your personal information to third parties.
4. Data retention
We retain account information for as long as your account is active. If you delete your account, we retain certain records (such as transaction history) as required for legal, tax, and dispute-resolution purposes, even after deletion.
5. Your rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, and to object to certain uses of it. Contact us using the details below to make a request.
6. Security
We use industry-standard measures — including encryption in transit and access controls — to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
7. Children's privacy
OddJobber is not intended for use by anyone under 18. We do not knowingly collect information from minors.
8. Changes to this policy
We may update this policy from time to time. We'll notify you of material changes through the app or by email.
9. Contact us
Questions about this policy? Contact us at [SUPPORT EMAIL].